Cielsko – Privacy Policy

1. Introduction

Cielsko (“we”, “our”, “us”) is committed to safeguarding the privacy of individuals who interact with our website and export services. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.

By using our website or submitting information, you consent to the practices described in this Policy.

2. Information We Collect

a) Personal Information

We may collect the following personal data: – Full name – Email address – Phone number – Company name and designation – Address and country details – Billing and shipping details – Trade enquiries and communication records

b) Export-Specific Information

We may collect additional information necessary for international trade: – Commercial invoices and packing list details – Phytosanitary, COA, and other mandatory certificates – Importer-exporter documentation – Banking and payment transaction details – Customs documentation

c) Automatically Collected Data

Our systems automatically collect: – IP address – Browser details – Device type – Usage analytics and browsing patterns

d) Cookies and Tracking

We use cookies for website functionality, analytics, and service improvement. Users may disable cookies in their browser settings.

3. How We Use Your Information

Your information is used to: – Respond to enquiries and provide export quotations – Process export orders and documentation – Coordinate with shipping lines, inspection agencies, and customs – Improve website performance and customer experience – Send updates, newsletters, and relevant promotional messages (optional) – Ensure legal and regulatory compliance for export operations

4. Sharing of Information

We do not sell or rent your personal information. We may share data only with: – Logistics partners (shipping lines, freight forwarders, CHA) – Quality inspection agencies – Legal and regulatory authorities when required – Payment processors and financial institutions

All shared data is limited to what is necessary for business operations.

5. Data Security

We adopt industry-standard security measures to protect data from unauthorized access, modification, disclosure, or misuse. However, no method of electronic storage or transmission is fully secure.

6. Your Rights

Depending on your jurisdiction, you may request: – Access to your data – Rectification of incorrect details

– Deletion of personal information – Restriction of data processing – Opt-out from promotional communication

7. Data Retention

We retain information only for as long as necessary for: – Legal compliance – Export documentation requirements – Accounting and audit purposes – Customer service and support

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy policies.

9. International Data Transfers

As an export-focused business, data may be transferred internationally to complete shipments and documentation. All transfers adhere to applicable data protection standards.

10. Updates to Privacy Policy

We may update this Policy periodically. Changes will be posted on this page with an updated revision date.

11. Contact Us

For questions or concerns, reach us at: Email: Info@cielsko.com